XPRESS Hire Car
ABN: 88 289 469 472
Servicing Ballina | Byron Bay | Gold Coast | Brisbane | Coffs Harbour
By booking with XPRESS Hire Car, you agree to the following terms and conditions:
1. Bookings
  • All bookings are subject to availability and confirmation.
  • Accurate information must be provided at the time of booking.
  • Advance bookings are strongly recommended.
2. Pricing & Payment
  • All fares are in Australian Dollars (AUD) and include GST.
  • Final charges may vary depending on changes, delays, or added services.
  • Payments can be made via cash, EFT, or approved card services.
3. Cancellations & Refunds
  • Cancellations made more than 24 hours in advance: Full refund.
  • Cancellations made within 24 hours: 50% cancellation fee.
  • No-shows: No refund.
4. Delays & Waiting Time
  • A 15-minute grace period is allowed for pickups.
  • Additional waiting time may incur extra charges.
  • Flight delays will be accommodated where possible.
5. Luggage
  • Please inform us of large or excess luggage at the time of booking.
  • We are not responsible for lost or damaged items.
6. Passenger Behaviour
  • Respectful and safe behavior is expected at all times.
  • Smoking, alcohol, and illegal substances are strictly prohibited.
  • Damages to the vehicle will be charged to the passenger.
7. Child Safety
  • Child and baby seats available on request (must be booked in advance).
  • Inform us of all child passengers before travel.
8. Liability
  • XPRESS Hire Car is not responsible for delays caused by traffic, weather, or third-party issues.
  • We are not liable for missed flights/events due to unforeseen delays.
9. Right to Refuse
  • Service may be refused if a passenger is intoxicated, abusive, or poses a safety risk.
10. Privacy Policy
  • We respect your privacy. Personal data is used strictly for booking and transport purposes only.
Contact: 0433 945 215 / [email protected]
Business Name: XPRESS Hire Car
ABN: 88 289 469 472
These terms may be updated at any time without notice.
Last updated: June 2025